Telesales Manager

We’re looking for a Telesales Manager who can take charge of building, coaching and leading a winning sales team to achieve revenue targets. You will be working with a world-class team of strategists, creative thinkers, designers, and developers on dozens of campaigns. You'll work hard, you'll have fun, and you'll eat well.

About Us

KreditGoGo.com is an online platform for consumer who are looking for financial products. We are located in South Jakarta and in partnership with Financial Services Institution in Indonesia. We offer solution to the Financial Services Industry to increase their sales and provide an alternative channel distribution to get customer at a lower cost.

About You

We’re looking for a Telesales Manager who can take charge of building, coaching and leading a winning sales team to achieve revenue targets. You will be working with a world-class team of strategists, creative thinkers, designers, and developers on dozens of campaigns. You'll work hard, you'll have fun, and you'll eat well.

Your Day to Day

  • Oversee the achievement of performance targets and budgeted goals
  • Manage daily operations in the call centre including, scheduling, training, reporting and outbound lead pipelines
  • Define and coordinate sales training programs that enable staff to achieve their potential and support company objectives
  • Where necessary, take required corrective/developmental action to remedy deficiencies
  • Provide detailed and accurate sales reports and forecasting
  • Work with direct reports to maintain excellent service level, monitor performance and ensure employee performance meets established metrics and benchmarks
  • Implement, review, update call centre policies and procedures
  • Develop and coordinate telesales selling cycle and methodology
  • Develop and implement business tactics to support organisational strategies and goals

Your Know How

  • 5+ years management experience in Telesales
  • Thorough knowledge of the concepts, practices and procedures of a telesales call centre
  • Proven customer service skills, sales experience and leadership ability
  • Ability to train agents in sales and telephony usage skills
  • Sound decision-making skills, drive and desire to succeed\
  • Experience with CRM databases
  • Excellent verbal and written communications skills
  • Ability to work in a fast-paced environment

Apply by sending resume and cover letter to recruitment@kreditgogo.com